Help at home / Repair or replace
Should I repair my TV or buy a new one?
Repair it if it’s a backlight, power or HDMI fault on a TV that cost more than about £400. Replace it if the screen is cracked. If it’s under a year old, don’t pay anyone: go back to the shop.
Check your TV
Answer the three questions to see what to do.
Questions
- Is it worth repairing a TV?
- Usually for a backlight, power board or HDMI fault on a TV that cost more than about £400: expect about £100 to £300 all in. Rarely for a cracked screen: the panel alone costs £100 to £400.
- My TV broke after a year. Do I have any rights?
- Possibly. Under the Consumer Rights Act, the retailer is responsible for faults that were there when you bought the TV for up to six years (five in Scotland). After six months you may need to show the fault was there from the start.
- Does home insurance cover a broken TV?
- Accidental damage, such as a cracked screen, is often covered if you have accidental damage cover on your contents insurance. Breakdowns and wear and tear usually aren't.
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Repair or replace?Three questions
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