Terms of use

These terms apply when you use tely.co.uk. By using the site you agree to them.

Who we are

Tely is published by GIE Capital Ltd (Company No. 16746326), registered in England and Wales. Contact: hello@tely.co.uk.

Information, not advice

Tely gives general information to help you compare options. It isn’t financial or legal advice. Prices, offers and features are set by providers and can change at any time, so check the provider’s own terms before you sign up or buy. We work hard to keep the site accurate but can’t guarantee it is complete or current at every moment.

Links to other sites

Some links take you to providers and retailers, and some earn us a commission (see How Tely earns). Any purchase or subscription is between you and that company, on its terms.

Reusing our prices and data

You’re welcome to reuse the facts and figures Tely compiles, including our price tracker, price-rise history and channel directory, under the Creative Commons Attribution 4.0 licence. That includes reuse by publications, researchers and AI services. The one condition is credit: name Tely and link to the page you used, for example “Source: Tely (tely.co.uk/prices)”.

Programme schedules on our What’s on, show and streaming pages come from TVmaze under the Creative Commons Attribution-ShareAlike 4.0 licence. If you reuse that schedule data, credit TVmaze and share it under the same licence.

Our written guides, page designs and illustrations remain ours. Quote them briefly with credit; ask us before reproducing more.

Setup plans

Tely setup plans are free. A plan is a personalised page made from your answers and our checked product information. If you ask us to email you a copy, we use your address only to send it, once.

We only make a plan for set-ups our checked information fully covers. A plan is guidance, not an installation: prices and products change, so check them before you buy, and follow the manufacturer’s instructions.

Finding a fitter

Tely introduces you to an independent local fitter; we don’t do the work. Your contract for the job is with the fitter, who quotes, does the work, guarantees it and is paid by you. We check fitters before listing them (a real business and public liability insurance) but can’t guarantee their work. Tell us if something goes wrong: we’ll pass it on and can remove a fitter from Tely. Fitters pay Tely a fee for jobs that go ahead; it never changes which fitter you’re sent to. Prices on our fitting pages are ranges from published cost guides, not quotes. Terms for fitters are on the fitters’ page.

Trade marks

Names of services, channels and products belong to their owners and are used only to identify them. Tely isn’t endorsed by or affiliated with them unless we say so.

Liability

Nothing in these terms limits liability that can’t legally be limited. Otherwise we aren’t liable for losses arising from reliance on information on the site, or from other companies’ products and services.

Changes and law

We may update these terms and will date each change here. The laws of England and Wales apply.

Last updated November 2026.