Help at home

Negotiate, keep broadband only, or leave Sky

Provider-specific rules (exact fees, notice periods, equipment returns) are being checked against Sky’s own published terms. Until then this page gives the general route and tells you what to ask.

First: what does your household actually watch?

List the things you’d genuinely miss: live sport, recording, particular channels, more than one TV. Every route below is judged against that list. The calculator does this for you.

Route 1: negotiate and stay

Best when nothing else gives you everything on your list, or when the gap is small.

• Work out your target price first. The calculator gives you a monthly figure where staying and switching cost the same.
• Ask for the total price over the term, any rises during it, and the minimum term.
• Next step: call with your target price and your alternative quote ready.

Route 2: keep broadband, drop the TV

Best when your list can be met by free-to-air TV or streaming.

• Ask what your broadband will cost on its own, and from which date.
• Ask whether dropping TV early carries a fee, and what equipment needs returning.
• Next step: get the broadband-only price in writing and enter it in the calculator.

Route 3: leave entirely

Best when a new broadband deal plus TV another way covers your list for less.

• Check the new price at your exact address, and the price once any promotion ends.
• Ofcom notes that switching broadband in a bundle may not cancel the TV part automatically, so confirm how your TV service ends.
• Next step: confirm availability with the new provider’s postcode checker before you give notice.

Want Sky channels without a Sky contract? NOW sells them month by month. NOW prices.

Source: Ofcom, switching broadband provider.